With over 75 years of experience, the company continues to provide high quality, reliable preheating systems to customers needing easy engine starts, immediate full power and reductions in maintenance, fuel consumption and harmful emissions.
Over the years, the company has grown from a small, local manufacturer in Spokane, Washington, USA into a global provider. In March 2019, HOTSTART finalized a purchase agreement with IPU Group to acquire their engine heating line of business. HOTSTART UK was opened in Birmingham to offer a wide variety of engine heater products directly to power generation customers in the region.
Engine heating solutions keep generators warm while in standby mode, ensuring they will be ready to start when needed in a power emergency. Without continuous heating in the engine block, generators may struggle to start and produce full load power quickly, resulting in white smoke and damage to the engine. When in standby, generators are ideally maintained at 38 – 50 °C (100 – 120 °F) for fast response and maximum protection for critical engine components.
A wide range of heating solutions for generators includes traditional convectionbased heating systems as well as efficient pumpdriven models. HOTSTART UK provides standardized heaters to customers for general applications. For more specialized installations, engineered kits designed for specific engine makes and models are available. These kits include the necessary components and fittings in addition to the heater, allowing for optimized installations.
“HOTSTART UK aims to work directly with OEMs and packagers in the region to provide the best solution based on their custom engine heating needs. End users rely on our systems to keep their generators ready to run. You can’t question if a genset in a hospital will turn on within 10 seconds of a power emergency. It needs to be guaranteed,” said Andy Whitehouse, Managing Director of HOTSTART UK.
HOTSTART currently employs 225 people world-wide. The UK office is the fifth location for HOTSTART; the company headquarters and primary manufacturing is based in Spokane, Washington, USA. Additional locations include two USA-based sales offices in Houston, Texas and Chicago, Illinois; a sales and customer service office for the APAC region in Tokyo, Japan; and a sales/distribution/customer service office for EMEA regions in Köln, Germany.
Formerly of the IPU Group, Andy Whitehouse and Jenny Craddock joined HOTSTART UK as part of the acquisition, bringing with them decades of engine heating expertise, new ideas for serving the customer base and a strong focus on customer service. Samantha Page joined the team as well, providing sales support and customer service.